Robotic Process Automation is one of the most potent software technologies available today. This technology brings substantial economic benefits to all businesses to effectively improve labor productivity. However, some people have now misunderstood the true capabilities of RPA. 

They exaggerate RPA, making it more innovative and more modern. To have an overview of RPA, the following article of WinActor Support will introduce you to 4 mistakes that users often think about robotic process automation.

What Is RPA?

RPA’s full name is Robotic Process Automation. It is a software robot that specializes in repetitive tasks of fixed logic. The working environment of this robot is entirely on the computer. It works directly on the user interface. Therefore, businesses can integrate into the system workflow easily.

Currently, there are 2 types of RPA bots. There is a type of bot that will specialize in taking on tasks on a fixed server. It will perform repetitive tasks on that computer. In addition, there will be another type of bot capable of operating effectively on a large server. The working environment does not constrain this type of bot. They can take on the following tasks: processing, storing system data,….

In essence, Robotic Process Automation is not capable of self-learning. It is only capable of remembering previous operations performed by humans. Therefore, RPA bots will not arbitrarily change the process during working time. The software robot will strictly follow the rules in all situations.

The Main Use Of Robotic Process Automation

The primary use of RPA is to help businesses automate their workflow. Currently, robotic process automation can operate effectively in many different fields: healthcare, retail trade, banking, etc. Companies can take advantage of bots to allocate to each position in their personnel. Any block of tasks with fixed repeatability RPA is capable of performing.

With the ability to follow strict procedures, the quality of work performed by RPA will always be guaranteed with high accuracy. 

From there, businesses will minimize problems related to data entry. At the same time, RPA also can set up effective reports. You can use software robots to aggregate business data in real-time. Thanks to that, you will have an overview of the current situation of your unit.

Besides optimizing effective business processes, RPA is now known for its role as a perfect virtual assistant. It replaces most of the employees in the desk job. On average, RPA’s working speed is 3 times faster than humans. 

Therefore, enterprises can effectively improve work efficiency thanks to RPA. At the same time, they can streamline the human resource apparatus and save the cost of hiring labor.

In addition, Robotic Process Automation is capable of efficient process scalability. It is not a fixed system. 

Therefore, enterprises can scale up the process easier as the workload increases. They will not have to pay any cost for this changing. At the same time, to shorten the process expansion time, businesses can contact the RPA solution provider. The technical staff will help them perform that block of tasks.

With the outstanding advantages of RPA, businesses should apply this technology to improve labor productivity for their company. However, to deploy automation robots effectively, companies need to have an accurate view of the nature and use of this technology. Here are 4 mistakes users make regarding the characteristics and uses of Robotic Process Automation.

things people get wrong about RPA

Things People Get Wrong About RPA

1. Is A Physical Robot

The first mistake that many users misunderstand about RPA is that “a process automation robot is a physical robot.” In essence, RPA is a software robot. Therefore, its working environment is entirely on the computer. 

It’s not a robotic arm or another automation device you might see in real life. The main task of software robots is to automate repetitive tasks of fixed logic. You can use RPA to control physical robots that operate based on pre-set rules.

2. Enhances Work Processes

Enhancing workflow is one of the important tasks that need to be done before an enterprise implements RPA. Because if a process is not optimal, the software robot cannot promote its total efficiency. 

At the same time, an unclear process will cause the vendor to choose the wrong RPA bot with the tasks. From there, work productivity will hardly be improved. In some bad cases, businesses may experience problems related to production lines.

3. Flexible System

Talking about flexibility, we can understand that: “process automation robots can expand at any time”. 

Specifically, when the workload increases abnormally, businesses can expand the system of bots to maintain and ensure work progress. RPA will not require any rules for this extension.

4. Artificial Intelligent Product

RPA currently supports enterprises to perform repetitive work blocks with fixed logic. It will take over employees’ to conduct tasks optimally and improve work performance without human intervention. Therefore, many people mistakenly believe: “Is RPA a product of artificial intelligence?”.

The answer is no. RPA is developed based on AI and other technologies, not complete artificial intelligence. As a result, you won’t see RPA reinventing itself during the automation task because software robot can only memorize and cannot learn or create independently. 

Therefore, the automation robot will always strictly follow the previous rules during the operation. Besides, you can use RPA with AI algorithms to improve your working ability. That way, robotic process automation can diversify more work functions.


Hopefully, the article will help you understand the essence of Robotic Process Automation. Make sure you understand the nature and proper function of a software robot before implementing it for your business. 

Any mistake will have to pay the price in money and work productivity. The first thing you need to do when implementing RPA is re-optimize the process.